Privacy Policy (English Translation)
 

Ola Pua (operated by Akeakamai LLC, hereinafter referred to as “the Business”) values the personal information of its customers and strives to ensure that our services can be used safely and with peace of mind.

The Business handles personal information appropriately in accordance with the following policy:

1. Acquisition of Personal Information

The Business obtains personal information such as name, email address, phone number, and other necessary details through appropriate means for the purpose of providing services, responding to inquiries, and managing reservations.
We do not collect information through improper methods.

2. Purpose of Use

The acquired personal information will be used for the following purposes:

• To confirm and communicate regarding reservations or applications

• To provide services and aftercare support

• To respond to consultations and inquiries

• To improve service quality and customer satisfaction

• To comply with laws and regulations when necessary

We will not use personal information for purposes other than those listed above without the individual’s prior consent.

3. Provision of Personal Information to Third Parties

Except as required by law, the Business will not provide personal information to third parties without the customer’s consent.

4. Management of Personal Information

The Business takes appropriate security measures to prevent leakage, loss, alteration, or unauthorized access of personal information.
Personal information that is no longer needed will be promptly deleted or disposed of.

5. Management of Contractors

When outsourcing the handling of personal information to external parties (e.g., payment processing services, email distribution services), the Business selects trustworthy contractors and provides appropriate supervision.

6. Disclosure, Correction, and Deletion of Personal Information

If a customer requests the disclosure, correction, or deletion of their personal information, the Business will respond promptly and within a reasonable scope in accordance with the law.

7. Use of Cookies

This website may use cookies for access analysis and website improvement.
Cookies do not collect information that can identify individuals.
You may refuse to accept cookies by changing your browser settings.

8. Compliance with Laws and Policy Review

The Business complies with laws and regulations concerning the protection of personal information and will review and improve this policy as appropriate.

9. Contact Information

For inquiries regarding the handling of personal information, please contact:

Akeakamai LLC
Email: aloha@olapua.com
Address: Room 501, Kosin Kitahama, 5-4 Kitahama Higashi, Chuo-ku, Osaka, Japan